| CO1: Provide common security telecommunications, voice and data connectivity services to humanitarian partners |
| IN1: Annual Satisfaction rate on Security Telecommunication data connectivity Services |
Percentage |
85
|
| CO2: Lead inter-agency emergency telecommunications coordination and information sharing to support the operational needs of humanitarian partners |
| IN1: Annual Satisfaction rate on ETC Coordination and Information Management |
Percentage |
85
|
| CO3: Build technical capacity of humanitarian partners and strengthen their ability to ensure safety of staff and assets in the field |
| IN1: Overall Trainings delivery effectiveness |
Percentage |
80
|
| CO4: Provide targeted assistance to national NGOs that demonstrate a need for telecommunications assistance beyond their organizational capacity |
| IN1: Targeted assistance provided to national NGOs |
|
1
|
| CA1: Activity 1.1.1 Support effective response through the provision of emergency telecommunications and data communications services to humanitarian partners throughout Syria and the surrounding countries in 8 common operational areas |
| IN1: # of UN operational areas where common security telecommunications (radio) networks have been maintained |
Sites |
8
|
| CA2: Activity 1.1.2 Expand very/ultra high frequency (VHF/UHF) radio network in common operational areas |
| IN1: # of new VHF/UHF radio networks established in common operational areas |
Sites |
2
|
| CA3: Activity 1.1.3 Install power backup solutions in 2 common operational areas to ensure consistent provision of data connectivity services |
| IN1: # of shared data connectivity sites where power backup solutions are installed |
Sites |
2
|
| CA4: Activity 1.1.4 Deploy connectivity services in new operational hub |
| IN1: # of connectivity services deployed in new operational hubs |
Sites |
1
|
| CA5: Activity 1.1.5 Maintain radio repeaters and support Security Operation Centres (SOCs) to increase emergency telecommunication services in all UN operational areas and to enhance the safety and security of humanitarian staff |
| IN1: # of radio repeaters to maintain to support UN operations and humanitarian staff |
Sites |
7
|
| IN2: # of fully manned Security Operations Centres (SOCs) in support of UN operations and humanitarian staff |
Sites |
6
|
| CA6: Activity 1.1.6 Provide dedicated ICT helpdesk support personnel at hubs serving the Syria response, including Turkey |
| IN1: # of location with ICT helpdesk |
Sites |
2
|
| CA7: Activity 2.1.1 Provide an online platform for information sharing and coordination |
| IN1: ETC web portal operational with secure member access and regular updates posted |
Actions |
1
|
| CA8: Activity 2.1.2 Prepare Information Management (IM) products and convene coordination meetings across Whole-of-Syria (WoS) response. |
| IN1: # of IM products, including dashboards, situation reports, produced and shared via email, task forces, OPweb, Reliefweb and on the ETC platform |
Products |
30
|
| CA9: Activity 2.1.3 Lead coordination among humanitarian partners to ensure the delivery of data and security telecommunications services |
| IN1: # of global and local ETC coordination meetings conducted |
Meetings |
12
|
| CA10: Activity 3.1.1 Conduct Advance ICOM technical trainings for targeted National technical personnel |
| IN1: # of national staff participated in Advance ICOM technical training & Training effectiveness (%) |
People |
10
|
| CA11: Activity 3.1.2 Conduct tailored ETC capacity-building workshop for national technical personnel |
| IN1: # of national staff participated in ETC capacity capacity-building workshop & Training effectiveness (%) |
People |
30
|
| CA12: Activity 3.1.3 Provide regular user trainings to optimize the use of ETC services |
| IN1: # Users received training prior to use ETC services |
Trainings |
2
|
| CA13: Activity 4.1.1 Provide support services to other agencies and SARC, namely helpdesk/technical assistance, radio installations, radio training, radio programming and radio troubleshooting |
| IN1: # of national agencies supported |
Agencies |
1
|