Summary of needs
The Emergency Telecommunications Sector (ETS) provides reliable Internet and security communications services to humanitarian organizations, including UN agencies and local and international NGOs. ETS services are vital to the humanitarian community, helping to ensure the safety and security of humanitarian actors working in high-risk regions in the BAY states. ETS services were used by 3,582 humanitarians from 132 organizations in 2024, and the ETS trained 157 humanitarian personnel. In 2025, a minimum of 3,500 humanitarians from 100 organizations will require Internet connectivity services to conduct life-saving actions in the field. Partners will also continue to require training and/or other types of technical support.
Response strategy
The ETS anticipates an increase in the need for Internet connectivity and security communications as a result of the ongoing response to flooding, diphtheria, outbreaks of cholera and other waterborne diseases, and food insecurity, as well as ongoing relief activities – all of which entail the deployment of more humanitarians to field locations.
Following the continuous power crisis in deep-field locations in Borno State, the ETS will complete the rollout of the Hybrid Solar Power project at the security operation centres in the seven humanitarian hubs in Borno State. This project will ensure uninterrupted services in both security communications and Internet services provided to humanitarian actors.
Targeting & prioritization
The ETS will continue to support humanitarian operations in north-east Nigeria, providing reliable security telecommunications services in ten locations across the BAY states. This will help to enable a more effective and safer response and, ultimately, save more lives. In 2025, the Sector will continue providing security telecommunications services to the metropolitan regions of Maiduguri, Damaturu and Yola, and humanitarian hubs in Bama, Banki, Damasak, Dikwa, Gwoza, Monguno and Ngala, as well as the UNOCHA office in Damaturu. It will also expand services to Damboa and Pulka.
Cost of response
The budget requirement for ETS response for 2025 is $ 1.2 Millions to cover critical services.
Further reading
Source: Emergency telecommunications sector