The Coordination, Thematic and System Support component enables a coherent, effective and accountable humanitarian response. It brings together service enablers, such as logistics and telecommunication services, coordination, information and analysis, access, advocacy and cross-cutting thematic services to support humanitarian partners in delivering timely, quality and inclusive assistance to people in need, particularly in complex and rapidly changing contexts.
Logistics and telecommunications services: The integrated Logistics and Telecommunications Cluster forms the operational backbone that enables all clusters and partners to deliver coordinated and effective humanitarian assistance. These enabling services are indispensable for successful, efficient and coherent life-saving interventions, particularly in the most challenging contexts.
These enabling services provide critical support that underpins the humanitarian response: the logistics services to facilitates delivery of humanitarian aid to hard-to-reach and high-severity areas, while emergency telecommunications services ensure dedicated, robust, reliable and stable communications for responders. The absence of these services would limit the ability to implement the most prioritized interventions in areas identified with needs severity level 4 and 5. The enabling services ensure operational continuity, uphold partnerships and ensure that response capacities remain independent of geographic or severity-based targeting.
The integrated Cluster, as a “Provider of Last Resort”, temporarily fills logistics and telecommunication gaps or addresses bottlenecks where the private sector or government are unable to provide essential services. The enabling services will be deactivated once the local market capacity in the affected areas is functional.
The enabling services strengthen humanitarian efficiency by addressing key gaps through shared/common services that leverage advocacy and funding, maximizes resources and avoids duplication.
Without the enabling services, the effectiveness of all actors would be compromised, with efforts would become fragmented, duplication would increase and critical activities could be disrupted due to unreliable movement of goods or communication breakdowns. In a response like Ukraine, logistics and telecoms are not just support services; they are the enabling force that keeps the humanitarian system coherent and functioning.
In 2026, the Logistics and Telecommunication Cluster will require US$4.6 million, $3.7 million for Logistics and $0.86 million for Telecommunication services.
Coordination, analysis and accountability: The operating environment in Ukraine remains highly volatile, shaped by ongoing hostilities, disrupted services, access constraints and complex movement dynamics stemming from humanitarian access challenges resulting from front-line shifts and expansion, escalating hostilities and military mobilization. In this context, strong coordination, harmonized shared analytical systems—including on security risk monitoring and incident reporting—are essential to deliver timely, principled and protection-centred assistance to the most affected people. The Coordination, Thematic and Support Services provide the backbone of the humanitarian response through operational coordination, evidence-based analysis and information management to support strategic decision-making that drive the implementation of the HNRP.
A streamlined structure for needs assessments and analysis, data collection and information management will underpin all strategic and operational decisions. The Data Coordination Group will steer quality needs assessments and analysis through harmonized data collection and situational monitoring, as well as maintain interoperable systems, standard datasets and shared repositories that enable collective analysis and ensure a unified evidence base for strategic and operational decision-making, humanitarian financing and prioritization. To maintain a shared operating picture, regular monitoring dashboards, situational updates and analytical products that track needs, response, funding, risks, including protection concerns, displacement dynamics and access constraints. Strengthened collaboration with national actors and government institutions will ensure alignment of analytical methodologies, promote shared standards and reinforce a unified understanding of humanitarian needs.
Humanitarian coordination will be strengthened at national, oblast and area levels, through meaningful partnerships, engagement and capacity building for national/local and international NGOs. Further on the Humanitarian Reset, efforts will continue to strengthen and streamline subnational humanitarian operational coordination, including through area-based coordination and clusters fit-for-purpose analysis to streamline the role of clusters and linkages to subnational Humanitarian Operational Coordination Groups. Additionally, through the Humanitarian Country Team (HCT), efforts will continue to define linkages between humanitarian and development/recovery actors to further transition efforts. Under the guidance of the HCT, the Inter-cluster Coordination Group will continue ongoing efforts on clusters fit-for-purpose analysis to streamline linkages, coherence and roles and responsibilities between national and subnational coordination mechanisms.
Security services and risk management will remain a critical enabler for the response as the war continues. Continuous threat monitoring, access analysis and incident management will guide the safety of humanitarian operations and partners, particularly in the front-line, border and hard-to-reach areas. This includes enabling operational continuity, facilitating movement of personnel and supplies, supporting evacuation planning and maintaining access corridors. Integrated security analysis will strengthen coordination and decision‑making, ensuring that interventions are conflict‑sensitive and do not exacerbate local tensions. Security partners will continue to deliver specialized security training and provide security advisory to humanitarian actors. The Humanitarian Access Working Group will continue its efforts to sensitize the humanitarian community on the Joint Operating Principles, given the complexity and high-sensitivity context. Additionally, civil-military coordination will remain critical, especially in front-line areas.
In 2026, a joint approach will be developed to enhance consistent integration of gender, age and disability analysis, and the voices of affected people under the issue-based response. The Gender in Humanitarian Action Working Group will support strengthened gender analysis, integration of sex- and age-disaggregated data and monitoring of gender-specific impacts across the response, while supporting information management and monitoring of the response. Protection from sexual exploitation and abuse (PSEA) Network will provide capacity building and training to humanitarian actors, strengthen sexual exploitation and abuse reporting mechanisms and enhance accountability to affected people through community engagement and feedback mechanisms. Protection Cluster’s Age and Disability and LGBTIQ+ Technical Working Groups will provide support to partners to strengthen meaningful inclusion and protection outcomes for vulnerable groups in humanitarian programming.
In 2026, an estimated US$23 million will be required to support Coordination, Thematic and Support Services-related activities across coordination, analysis, access, inclusivity and joint services.