Syrian Arab Republic

  • Humanitarian Response Plan
  • From: 01/01/2020 to: 31/12/2020
  • Published: 30/12/2020
  • Coordinated by: OCHA

Sector/Cluster

CLTEL

Emergency Telecommunications

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There is no caseload or indicator available
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Sector/cluster Objectives

CO1

Provide common security telecommunications, voice and data connectivity services to humanitarian partners.

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Indicator Unit Target Measure Progress
# of staff effectively supported with security communication services
600
Pending
# of humanitarian agencies supported with security telecommunications services
15
Pending

CO2

Lead inter-agency emergency telecommunications coordination and information sharing to support the operational needs of humanitarian partners

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There is no caseload or indicator available

CO3

Build technical capacity of humanitarian partners and strengthen their ability to ensure safety of staff and assets in the field.

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Indicator Unit Target Measure Progress
# of humanitarian staff trained
Trainings
25
Pending
% of humanitarian staff satisfied with ETC services
Percentage
80%
Pending
# of humanitarian effectively supported
Staff
200
Pending

CO4

Provide targeted assistance to national NGOs that demonstrate a need for telecommunications assistance beyond their organizational capacity.

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There is no caseload or indicator available
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Sector/cluster Activities

CA1

1. Support effective response through the provision of emergency telecommunications and data communications services to humanitarian partners throughout Syria and the surrounding countries in 15 common operational areas

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Contributes to
  • Sector/cluster Objective
    • 1
Indicator Unit Target Measure Progress
# of UN operational areas where common security telecommunications (radio) networks have been upgraded
15
Pending

CA2

2. Deploy connectivity services in new operational hubs

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Contributes to
  • Sector/cluster Objective
    • 1
Indicator Unit Target Measure Progress
# of connectivity services deployed in new operational hubs
4
Pending

CA3

3. Expand very/ultra high frequency (VHF/UHF) radio network in common operational areas

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Contributes to
  • Sector/cluster Objective
    • 1
Indicator Unit Target Measure Progress
# of new VHF/UHF radio networks established in common operational areas
4
Pending

CA4

1. Provide an online platform for information sharing and coordination

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Contributes to
  • Sector/cluster Objective
    • 2
Indicator Unit Target Measure Progress
ETC web portal operational with secure member access and regular updates posted
1
Pending

CA5

2. Prepare Information Management (IM) products and convene coordination meetings across Whole-of-Syria (WoS) response

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Contributes to
  • Sector/cluster Objective
    • 2
Indicator Unit Target Measure Progress
# of IM products, including maps, situation reports, produced and shared via email, task forces, OPweb, ReliefWeb and on the ETC platform
Products
30
Pending

CA6

3. Lead coordination among humanitarian partners to ensure the delivery of data and security telecommunications services

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Contributes to
  • Sector/cluster Objective
    • 2
Indicator Unit Target Measure Progress
# of global and local ETC coordination meetings conducted
Meetings
18
Pending

CA7

1. Install radio repeaters and fully manned radio rooms to increase emergency telecommunication services in all UN operational areas and to enhance the safety and security of humanitarian staff

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Contributes to
  • Sector/cluster Objective
    • 3
Indicator Unit Target Measure Progress
# of radio repeaters installed to support UN operations and humanitarian staff
18
Pending
# of fully manned radio rooms in support of UN operations and humanitarian staff
Radio rooms
6
Pending

CA8

2. Deliver ETC security communication technical trainings in 2020

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Contributes to
  • Sector/cluster Objective
    • 3
Indicator Unit Target Measure Progress
# of trainings effectively delivered
Trainings
2
Pending

CA9

3. Provide dedicated ICT helpdesk support personnel at hubs serving the Syria response, including Syria, Turkey, Lebanon, Jordan

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Contributes to
  • Sector/cluster Objective
    • 3
Indicator Unit Target Measure Progress
# of location with ICT helpdesk
Locations
6
Pending

CA10

4. Provide regular maintenance/trainings to keep ETC services fully functional

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Contributes to
  • Sector/cluster Objective
    • 3
Indicator Unit Target Measure Progress
# of times staff trained on ETC service maintenance
Staff
15
Pending
# of times ETC services maintained
15
Pending

CA11

5. Provide technical ETC capacity-buiding training to national technical staff

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Contributes to
  • Sector/cluster Objective
    • 3
Indicator Unit Target Measure Progress
# of national staff trained on technical capacity- building
Staff
25
Pending

CA12

1. Provide support services to other agencies and SARC, namely helpdesk/technical assistance, radio installations, radio training, radio programming and radio troubleshooting

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Contributes to
  • Sector/cluster Objective
    • 4
Indicator Unit Target Measure Progress
# of national agencies supported
Agencies
2
Pending
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