Sector Objectives
CO1
Provide common security telecommunications, voice and data connectivity services to humanitarian partners.
CO2
Lead inter-agency emergency telecommunications coordination and information sharing to support the operational needs of humanitarian partners
CO3
Build technical capacity of humanitarian partners and strengthen their ability to ensure safety of staff and assets in the field.
CO4
Provide targeted assistance to national NGOs that demonstrate a need for telecommunications assistance beyond their organizational capacity.
Indicator overview
22-Sep-2024
Indicator overview
Indicator | Unit | Target |
---|---|---|
CO1: Provide common security telecommunications, voice and data connectivity services to humanitarian partners. | ||
IN1: # of humanitarian agencies supported with security telecommunications and data communications services
|
Agencies
|
15
|
IN2: # of staff effectively supported with security communication and data services
|
Staff
|
450
|
IN3: # of shared data connectivity sites where power backup solutions are installed
|
Sites
|
2
|
IN4: # of Security Operation Centres (SOCs) where solar power solutions are installed
|
Sites
|
6
|
CO2: Lead inter-agency emergency telecommunications coordination and information sharing to support the operational needs of humanitarian partners | ||
IN1: ETC web portal operational with secure member access and regular updates posted
|
|
1
|
IN2: # of IM products, including dashboards, situation reports, produced and shared via email, task forces, OPweb, Reliefweb and on the ETC platform
|
Products
|
30
|
IN3: # of global and local ETC coordination meetings conducted
|
Meetings
|
12
|
CO3: Build technical capacity of humanitarian partners and strengthen their ability to ensure safety of staff and assets in the field. | ||
IN1: # of humanitarian staff trained
|
Staff
|
30
|
IN2: # of humanitarians effectively supported
|
Staff
|
150
|
IN3: % of humanitarian staff satisfied with ETC services
|
Percentage
|
80
|
CO4: Provide targeted assistance to national NGOs that demonstrate a need for telecommunications assistance beyond their organizational capacity. | ||
IN1: # of national agencies supported
|
Agencies
|
2
|
CA1: Support effective response through the provision of emergency telecommunications and data communications services to humanitarian partners throughout Syria and the surrounding countries in 13 common operational areas | ||
IN1: # of UN operational areas where common security telecommunications (radio) networks have been maintained
|
Areas
|
13
|
CA2: Deploy connectivity services in new operational hub | ||
IN1: # of connectivity services deployed in new operational hubs
|
Services
|
1
|
CA3: Expand very/ultra high frequency (VHF/UHF) radio network in common operational areas | ||
IN1: # of new VHF/UHF radio networks established in common operational areas
|
Radio rooms
|
2
|
CA4: Install power backup solutions in 2 common operational areas to ensure consistent provision of data connectivity services | ||
IN1: # of shared data connectivity sites where power backup solutions are installed
|
Sites
|
2
|
CA5: Install solar power solutions in 6 SOCs to ensure consistent provision of emergency telecommunications services to humanitarian partners | ||
IN1: # of Security Operation Centres (SOCs) where solar power solutions are installed
|
Centers
|
6
|
CA6: Provide an online platform for information sharing and coordination | ||
IN1: ETC web portal operational with secure member access and regular updates posted
|
Services
|
1
|
CA7: Prepare Information Management (IM) products and convene coordination meetings across Whole-of-Syria (WoS) response. | ||
IN1: # of IM products, including dashboards, situation reports, produced and shared via email, task forces, OPweb, Reliefweb and on the ETC platform
|
Products
|
30
|
CA8: Lead coordination among humanitarian partners to ensure the delivery of data and security telecommunications services | ||
IN1: # of global and local ETC coordination meetings conducted
|
Meetings
|
12
|
CA9: Maintain radio repeaters and support Security Operation Centres (SOCs) to increase emergency telecommunication services in all UN operational areas and to enhance the safety and security of humanitarian staff | ||
IN1: # of radio repeaters to maintain to support UN operations and humanitarian staff
|
Numbers
|
15
|
IN2: # of fully manned Security Operations Centres (SOCs) in support of UN operations and humanitarian staff
|
Centers
|
6
|
CA10: Deliver ETC security communication technical trainings in 2021 | ||
IN1: # of trainings effectively delivered
|
Trainings
|
2
|
CA11: Provide dedicated ICT helpdesk support personnel at hubs serving the Syria response, including Syria, Turkey, Lebanon, Jordan | ||
IN1: # of location with ICT helpdesk
|
Locations
|
2
|
CA12: Provide regular maintenance/trainings to keep ETC services fully functional | ||
IN1: # of times ETC services maintained
|
Numbers
|
8
|
IN2: # of times staff trained on ETC service utilization
|
Trainings
|
2
|
CA13: Provide technical ETC capacity-building training to national technical staff | ||
IN1: # of national staff trained on technical capacity-building
|
Staff
|
30
|
CA14: Provide support services to other agencies and SARC, namely helpdesk/technical assistance, radio installations, radio training, radio programming and radio troubleshooting. | ||
IN1: # of national agencies supported
|
Agencies
|
2
|